My order is late, what should I do?

We're sorry. We work hard with our couriers to reduce delivery times and avoid delays, which we let you know about as soon as we know ourselves. If you've been waiting longer than you should have, and you haven't heard from us, log in to your online account and click into 'ORDER HISTORY'.

The order history page gives you a summary of previous orders and their status'. If your order has exceeded the estimated delivery date. Please don't hesitate to contact us here.

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